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Privacy Notice

Effective Date: 05 April 2025

Horizon Quest Agency, a company operating under Filsims Enterprises Group (License No: PVT-6LULRQDR), is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Notice outlines how we collect, use, store, and protect your personal information in connection with our recruitment, travel, visa assistance, and related services.

1. Information We Collect

We may collect the following categories of personal information:

  • Personal identification: Full name, nationality, date of birth, gender, identification numbers (passport, ID, etc.)
  • Contact information: Email address, phone number, physical address
  • Educational and professional background: CV, qualifications, certifications, job history
  • Travel information: Visa details, travel preferences, destination data
  • Supporting documents: Photos, government-issued IDs, cover letters, recommendation letters
  • Other data: Any additional details provided during form submission, interviews, or consultations

2. How We Use Your Information

We collect and use your personal data for the following purposes:

  • To match you with job opportunities and recruitment services
  • To assist with visa applications and travel planning
  • To communicate with you regarding applications, updates, or services
  • To fulfill legal and regulatory requirements
  • To improve our services and customer experience

3. Legal Basis for Processing

We process your data based on:

  • Your consent (when you submit information to us voluntarily)
  • Contractual obligations (when you engage us for recruitment or travel services)
  • Legal compliance (when required by law or immigration authorities)

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

  • Employers and partners relevant to your job or travel application
  • Government agencies or embassies (only when necessary for visa processing or legal compliance)
  • Service providers under strict confidentiality agreements (e.g., visa consultants, travel agents)

We will always obtain your explicit consent before sharing your information with third parties not directly involved in the process.

5. Data Security

We implement robust physical, technical, and administrative security measures to protect your data from unauthorized access, misuse, loss, or disclosure.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Withdraw your consent at any time
  • Request deletion of your data (subject to legal limitations)
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at support@horizonquetagency.com

7. Data Retention

We retain your data only as long as necessary for the purposes outlined above, or as required by law.

8. Updates to This Privacy Notice

We may update this Privacy Notice from time to time. All changes will be posted on our website, and significant changes will be communicated directly when applicable.

Contact Us

If you have any questions or concerns about this Privacy Notice or how your data is handled, please contact: Horizon Quest Agency |Email: info@horizonquestagency.com